RETURN POLICY

RETURN POLICY

If you're looking to return or exchange your order for whatever reason, we're here to help! You can return or exchange ties in new, unworn condition with original packaging within 30 days of purchase date. Customer is responsible for return shipping and $1 per tie restocking fee. Original shipping fees are non-refundable, as they are processed directly with USPS. Absolutely no returns on items with odors or pet hair.  You can return your product for a different product, or a refund to the original payment method. Allow and additional week to process returns because of Covid-19. Once processed returns usually take 3-5 days, depending on your bank. Shoot us an email at hello@frankandbuck.com to start your return or for more information. (Order number is required).